When you send money using Finofo, there may be a small fee added to the payment. For example, local ACH transfers often have a $1 fee. This fee does not always have to come out of the money you send. You get to choose who pays it.
Finofo gives you three options, and you can pick one each time you create a payment.
What are the three options?
1. Sender pays
This means your company pays the full fee. The vendor gets the full amount you entered.
2. Beneficiary pays
This means the fee is taken out of the amount you send. The vendor will get a little less.
3. Shared
This means the fee is split. You pay the sending fee, and the vendor pays the receiving side.
You may have heard these short codes:
OUR = Sender pays
BEN = Beneficiary pays
SHA = Shared
These match the three choices Finofo gives you, so you always stay in control of how fees are handled.
For example a USD payment on Finofo looks like:
Can I change this setting?
Yes. Finofo lets you choose who pays the fee every time you create a payment. The default will depend on the type of payment, but you can always change it before sending.
For local payments (like ACH or EFT), the default is:
Sender pays – Your company pays the full fee. The vendor receives the full amount.
For SWIFT transfers, you’ll see three options:
Sender pays (OUR) – You cover the full cost. The vendor receives the full amount.
Beneficiary pays (BEN) – The fee is deducted from the amount sent. The vendor gets slightly less.
Shared (SHA) – You pay your bank’s fees. The vendor pays their bank’s fees.
You can see and select these options clearly during payment creation.
Why does this matter?
Choosing the right fee option helps you match what your vendor expects.
In some countries, vendors are used to paying certain taxes or charges when receiving money. For example, Argentina, Brazil, India, and China may apply taxes or handling fees on incoming payments. Vendors in these places often expect to receive a slightly smaller amount.
For international SWIFT transfers, banks often split fees between sender and receiver. That’s why "Shared" is a common choice.
What if my vendor got less money?
If your vendor received less than expected, the "Beneficiary pays" option may have been selected. This is not the default. Someone on your team would have manually chosen that option.
💡 Tip
Need more help? Don’t hesitate to contact our support team at [email protected].